TA Coalition Webinar: Assessing Staffing, Programming and Cultural and Linguistic Competency Needs for Community Behavioral Health Organizations

Understanding the needs across a community is critical to developing effective care pathways for behavioral health treatment. As new models of health care delivery and varied methods of financing continue to advance throughout the U.S., it is critical for community behavioral health organizations to possess the capacity to access and implement evidence-based services that are responsive to localized needs. The process of conducting a needs assessment involves pinpointing a purpose, goal, timeline, and identifying target populations. The results of an effective needs assessment will inform activities to ensure accessibility, adequate staffing, cultural and linguistic competency needs and the most appropriate evidence based practices for the population to be served.


STEVEN ROSENBERG – Mr. Rosenberg has more than 40 years of experience providing technical assistance and directing projects that increase access to health care for the most vulnerable populations in our nation. He founded Community Oriented Correctional Health Services (COCHS) in 2006 to develop a public health approach to serving the population of people who cycle through jails, and to connect them to community-based health care. Mr. Rosenberg is a specialist in health care policy and finance with expertise in Medicaid and correctional health.

DAVID LLOYD – Mr. Lloyd’s management expertise is built on a foundation of 45+ years’ experience in private-for-profit and community behavioral health settings.

Lloyd served as a member of the board of directors of a community behavioral health organization and then joined the staff as assistant area director for operations. Later as assistant area director for program services, he enhanced billable hour service capacity of the organization by 66 percent, which resulted in an 87 percent decrease in access to care waiting times. He went on to adapt his experience to lead more than 700 community behavioral health organizations in the U.S., Canada, and Netherlands through change management and accountable care delivery. He specializes in supporting leadership development within community behavioral health organizations to prepare for integration, health reform, and other environmental and system changes. He has served as faculty for several National Council for Behavioral Health leadership programs for C-suite executives.