TA Coalition Webinar: Building Hope: A Journey Through Crisis Residential Services

A SAMHSA sponsored webinar presented by the National Council for Mental Wellbeing took place Monday, June 3, 2024 from 1:30pm-3:00pm Eastern Time titled Building Hope:  A Journey Through Crisis Residential Services”. This session is the 2nd webinar of a four-part Learning Series on Crisis Stabilization. 

Description: As the Nation and communities across the country continue to invest and strengthen their Crisis Response Services systems, many are also recognizing the need for Crisis Stabilization services as alternatives to Emergency Departments and inpatient hospital stays for those in behavioral health crises.  Fortunately, alternative models of care for those in need of a safe place to go for help do exist for all populations, including individuals with Serious Mental Illness (SMI), and are continuing to expand and grow. Join us as we kick off our 2024 Crisis Stabilization Learning Series with a deep dive into one such efficient, cost-effective and innovative model: Crisis Residential Services.   After attending this webinar, attendees:

  • Better understood the Crisis Residential Services Model
  • Better understood considerations for implementation, partnerships, scaling, funding and sustainability
  • Gained knowledge of how Crisis Residential Services are managed, staffed and operate day to day


  • Elan Javanfard is a Psychotherapist (LMFT # 87054) who specializes in reintegrating the whole self, by utilizing present focused methods of discovery and coping. Mr. Javanfard is the Division Director of Crisis Residential & Substance Services at Didi Hirsch Mental Health Services located in Los Angeles County, California. 
  • Josh Gran, Principal of Giant Steps (est. 2023), created it to help more organizations in the field with strategy, business development, innovation, and growth.  Josh has created, sustained, and replicated unique models & approaches that significantly reduce preventable hospital utilization, unnecessary criminal justice involvement, and overall healthcare costs, while focusing more on quality care / customer service and whole health outcomes. 


Mark your calendar for these upcoming sessions in the Crisis Stabilization Learning Series! These dates are tentative. 

  • Rescheduled, date to be determined — The Living Room: Leveraging the Peer Workforce in Crisis Stabilization
  • Tentatively scheduled for July 12, 1:30-3 p.m. ET — CCBHC’s Synergies With Crisis Systems


If you have any questions, please contact Kelle Masten via email at kelle.masten@nasmhpd.org or Paige Thomas at paige.thomas@nasmhpd.org.


Thank you!