The emerging mental health system is focused on providing recovery/resilience-oriented services to individuals, youth and families as its sole and compelling goal. Towards that goal, all system components, including hospitals, must articulate a vision and mission that provides a foundation for specific recovery-oriented competencies, roles and responsibilities, detailed goals, and measurable and accountable care processes and service outcomes.
The toolkit is organized to support learning and practical experience. It identifies eight core competence areas for supporting performance improvement and system change in state hospitals. Each core competency area is organized to describe the core competencies, knowledge, skills, attitudes/attributes and tasks related to that competency. CEOs can think of these as tools for self-assessment. Each competency area also includes practical examples of procedures, policies and other tools. Websites and reading recommendations are identified for further reading. And, there are suggested “low hanging fruit”-where a CEO might start on a specific competency area.